Yes, we are proud to offer the highest quality essential oils. Our love for purity and quality cannot be overemphasised. At HIQILI, our essential oils are rigorously tested to meet the highest standards. All of our essential oils are 100% pure therapeutic grade.

We've taken the time to findhealthier ingredients, more sustainable production andadvanced blending techniques to make sure we offer thehighest quality at the highest value possible.

Wherever possible, we source raw materials from organic growers for the production of essential oils.

No. HIQILI Essential oils are highly concentrated and can cause significant harm if taken internally without proper knowledge and guidance from a qualified healthcare provider. Ingesting essential oils can lead to severe health issues such as gastrointestinal irritation, liver damage, and even poisoning.

Our company policy clearly states that we do not and will not test our products or ingredients on animals!

Essential oils are concentrated essences extracted from plants with aroma, flavor and beneficial properties. They are obtained through processes such as distillation or cold pressing. To learn more in detail click here

Essential oils can be used in various ways, including aromatherapy (diffusing into the air), topical application (diluted with a carrier oil), and in some cases, ingestion (under professional guidance).

Essential oils should not be applied directly to the skin without dilution, as they are highly concentrated and can cause irritation or allergic reactions. Always dilute essential oils with a carrier oil

We offer free shipping on all orders.

We ship your order within 1 to 3 business days of you placing your order. When we ship the order, you’ll get an email with your tracking number. You can also track order by entering your order number here

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment. 

We want to make sure you're well-informed about our shipping process, so here are some important details. If you place an order on Friday after 12:00 p.m. PST, we kindly ask for your understanding that it will be processed and shipped on the next business day, excluding weekends. We value your patience and assure you that we'll promptly attend to your order first thing on the following business day.

In some cases, you may notice a delay in the shipment status, which could be due to certain items being temporarily out of stock. We apologize for any inconvenience this may cause. Rest assured, our team is actively working to restock these items, and they'll be available again soon. We appreciate your understanding and flexibility as we strive to provide you with the best possible service.

If you have any questions or concerns about your order, please don't hesitate to contact our friendly customer support team. They're here to assist you and ensure that your shopping experience remains positive and hassle-free.

Damaged, defective or incorrect product(s) must be reported to us within 30 days of receipt. Please email us at hiqili@hotmail.com; include order number, a detailed description of the problem and a picture of the damaged, defective or incorrect item(s) received. The product will be replaced with an identical product (subject to availability) free of charge or refunded, whichever is preferred.